Please read these Terms & Conditions carefully before using Last Minute Apparel. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to Last Minute Apparel's Terms of the agreement, then you may not use the service.
The client agrees to pay all amounts due in clear funds from the date of invoice for the product and services provided by LMA. The client agrees that if it fails to pay in accordance with this clause LMA may withhold the hire with no refund, exchange or credit.
Once a hire fee has been paid it is strictly non-refundable. Clients are given a 12 hour cancellation period beginning from the time of purchase where an exchange or credit is offered. All fees are final.
Adelaide clients may be asked to supply a debit card and/or proof of identification prior to securing a booking. These cards will be scanned and kept in Last Minute Apparel's records for security. Clients personal sensitive data is securely saved.
Last Minute Apparel (LMA) reserves the right to charge the consumer the recommended retail price (RRP) to replace a damaged or stolen garment. The customer is given 14 days to pay the RRP in order to replace the garment. If unpaid, this fee will turn into a debt and will be passed onto our debt collectors at Marshall Freeman. The client is liable for recovery fees as well as the LMA fee.
In the instance where a garment can be repaired for an amount less than the RRP, LMA reserves the right to charge the client this value. If the garment is booked for a back-to-back hire and cannot be fulfilled due to the delay in repair of the garment, the customer is liable to pay an additional hire fee.
LMA advise clients to be extremely mindful when using fake tanning products, perfume, makeup, drinks, stamps etc. In the event that a stain prevents a garment from being rehired, LMA reserves the right to charge the client a dry cleaning fee and/or RRP.
LMA reserves the right to recharge the client a hiring fee/ late fee for any garment/s that are not returned within the specified agreed period. A client who loses or steals an item will be charged the garment's RRP to ensure the item can be replaced. The client accepts full responsibility for the safekeeping of the apparel.
LMA treat every hire garment with the absolute care and strive to ensure great condition. If the client disputes any product hired or service supplied by LMA, the client must notify LMA with their reasons in writing immediately after delivery or collection. The client loses any right to dispute the quality of the product or service after this time period or wear. Each garment goes through a checklist in which is examined by multiple LMA staff + a third party dry cleaning team - therefore it is highly unlikely damages have been missed. Minor faults and postage fees are non-refundable.
DELIVERY AND RISK
Should the client elect ' Express Return Shipping ':
LMA cannot be held responsible for a client's personal suburbs postman therefor resulting in a non - delivery or delay in delivery after they leave the South Plympton Post Office. It is the client's responsibility to ensure the parcel can be delivered to the nominated address. The client is not entitled to any compensation from LMA of any nature for any loss, damage or delay.
It is the client's responsibility to place the garment/s in the return express satchel provided and lodge to an Australian Post office within the hire return period. Should a weekend hire garment/s be sent any later than the following Monday 12pm, late fee/s of $20 per day will be charged. In the event, LMA loses an order due to the delay, LMA reserves the right to charge additional hiring fees. Client's have 48 hours to pay the fees before they are handed to our debt collector. Recovery fees will be at the client's expense.
It is the client's responsibility to be aware that LMA charges a bond prior to lodgement of postal orders. LMA are unable to send any parcel without a screenshot confirmation of a bond deposit. LMA cannot be held liable for late bond deposits therefor affecting postage timeframes. Refunds, exchanges or credits will not be offered to clients who ignore bond requests to the nominated email address.
A bond will be held by Last Minute Apparel for the return postage, hiring and laundering duration. If any Term & Condition has been breached by the client, the client forfeits their right to a bond return and may be charged additional fees. If a bond is deemed refundable, it will be so via the same deposit mechanism after delivery and laundering are completed.
The client shall:
- Immediately notify LMA of any damage to the garment that occurs during the hire period
- Keep the garment in their own possession and control and shall not assign the hire over to someone else
- Not alter or make any additions to the garment or in any other manner interfere with the garment
Weekend hire garment/s are to be returned no later than the following Monday (regardless of a public holiday).
Weekday hire garment/s are to be returned the following day (ending midnight).
Each day a garment/s is late, $20 is charged. For postal clients, this fee will be automatically deducted from a bond. Late fees cannot be paid by credits or gift vouchers. Choosing to not pay a late fee is a direct violation of LMA's Term's & Conditions and will result in the fee being passed onto our debt collectors. Clients are liable for the recovery fee.
Prices of products, services and delivery are current at the time of issue. These prices may change at any time and are subject to availability.
LMA reserves the right to amend the Terms & Conditions at any time and without notice to you.
LMA reserves the right to accept or reject your offer for any reason including, without limitation, the clients hiring history, the unavailability of any product, an error in the price, or an error in your order. A clients contract with LMA only comes into existence when it forwards the confirmation of your order and payment. LMA does not reserve any item/s unless the hire fee has been paid for in advance.